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Comparing Generark’s Industry-Leading Warranty Against Competitors

A backup battery power generator is a compact, portable power generator that can supply your home with electricity during a power outage or emergency situation. Power generators store electricity in its battery that can power the household appliances and devices of your choosing. Solar panels capture the sun’s energy and convert it into electricity, which can then be stored in a power station. If you’re looking to purchase a backup generator for your family, you’re working towards creating a safe and secure environment to face any type of emergency situation. 

In order to be prepared before an emergency strikes, you’ll have to proactively purchase products, including your backup battery power station or solar generator. This means you could have the product sitting around for quite some time before you actually use it. And just like any other big-budget purchase, you need to consider the warranty that comes along with the product of your choosing. You’ll want to ensure that the brand you choose has a prolonged warranty so that it doesn’t expire before you actually get a chance to use the product. On the other hand, if you experience frequent power outages, you’ll need a warranty that can accompany prolonged use of the product, in the event of an unexpected malfunction down the road. 

You may have read about Generark’s industry-leading warranty across our website, but may have wondered how it truly stacks up against competitors. Keep reading for a breakdown of Generark’s warranty as compared to its top competitors on the market. 

Generark

Generark’s industry-leading 5-year warranty is the most expansive on the market, allowing you to safely and confidently enjoy our products with no added worry! This warranty period is the same for every one of Generark’s products and begins the day your product arrives at your door. If during normal use your product is not working properly, contact our customer service, return it, and we’ll test the product ourselves to see what is wrong. If there is a true defect, we’ll replace it! If it is a simple bug fix, we’ll get it right and send it back to you!

Generark's HomePower ONE portable power station and SolarPower ONE solar panel power generator are pictured outdoors.

AllPowers

AllPowers offers a very simple warranty. Beginning on the date of purchase, not the date of arrival, you have a two-year limited warranty on all products. 

Bluetti

Bluetti’s power stations and solar panels come with just a two-year warranty, while their other accessories come with only a one year warranty. Bluetti may repair or replace faulty products, but the new product will not come with an additional warranty. So if you find a fault with your generator after 23 months and need it replaced, you will only have one month of warranty left on your new product. 

EcoFlow

Ecoflow’s warranty begins the day you receive your order from their website. If you want to make a claim on your warranty, you need to submit a video to customer service showcasing what the problem is. Their warranty system is more tiered based on the item you purchase. 

Their R600, R600 Max, R600 Pro, and EF-1500 products have the longest warranty period at three years, followed by the DELTA 1300, RIVER 600, RIVER 600 Max, and RIVER 600 Extra Battery at two years. The RIVER 370, RIVER 412, and RIVER 500 all have an 18-month warranty. The remainder of EcoFlow’s products, including its solar panels and power banks, only come with a one year warranty. 

Goal Zero

Goal Zero’s products come with a limited warranty of up to two years. Their lead-acid batteries, whether purchased on a stand-alone basis or as part of another product, have a 180-day warranty period. The lithium battery based Yeti products and Boulder solar panels are two years. All other Goal Zero products and components have a one year warranty from the original date of purchase. If you purchase any of their products as an open-box item, the warranty is limited to only six months. 

Jackery

Jackery’s warranty is standard for the industry, only two years from the date of purchase. Their warranty, however, starts on the date of purchase, not the date of arrival. Jackery will replace any product within the warranty period that fails to operate correctly due to a defect in workmanship or materials, but any replacement product assumes the remaining warranty of the original product. In addition, warranties cannot be transferred to a different owner if you were to purchase one from a friend or relative. If there is a problem with your generator, don’t try to do any at-home repairs as it can void your warranty.

NinjaBatt

NinjaBatt’s warranty is one of the more limited ones on the market. Its products only come with a one year warranty to cover workmanship errors and defective parts. The company does not claim responsibility if they believe a problem was caused by the delivery carrier during transit, or if there is any user damage like improper installation, opening the battery case, or dropping or banging the generator. 

RockPals

RockPals products seem to come with just a one-year limited warranty from the original date of purchase, which is one of the most limited on the market. However, they do offer a one-year warranty extension for just over $25, which is unique for the industry.

Summary

When compared against the warranties of its six leading competitors, it becomes clear that Generark’s five-year warranty is, in fact, the industry leader. A more standard warranty seems to be two years, while other competitors offer even a bit longer or shorter of a warranty depending on the model and type of product. Additionally, not all competitors’ warranties begin on the date the product arrives as Generark’s does. A warranty beginning on the date of purchase can quickly take up valuable time from an already short period, especially when taking into account that you may not even begin using your product until much later if you are awaiting a power outage. Our five-year warranty gives you ample time to live with your generator and use it comfortably without worrying about missing the warranty window. You can feel confident that our company backs the reliability of all our products equally!

About Generark: Generark is the most reliable source of emergency backup power for your home and community. From the HomePower ONE power station providing portable access to electricity, to the SolarPower ONE as a source for recharging, never be disconnected from what matters most to you. Learn more about how Generark and its industry-leading 5-year limited warranty can bring protection and security to your family on our website. Never face a power outage alone with a backup battery generator and solar panel from Generark. 

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